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If you can't remember your passcode for Guided access

Here's what you have to do if you've forgotten the Guided access passcode you previously chose.

  1. Let the iPad power down by depleting its battery.
  2. Charge the iPad so that it's turned on again.
  3. Open Settings on the device. 
  4. Choose General in the left menu.
  5. Choose Accessibility in the menu to the right.
  6. Choose the alternative Guided Access.
  7. Choose the alternative Set passcode.
  8. Set a new four-digit code. Important! Remember to write down the code.